Then I helped run a family business and found out why owners never get around to their own marketing.

Min-Seok Kim, founder
I worked in programmatic advertising on the publisher side. My job was yield optimization, which in plain terms means getting more revenue out of the advertisers bidding on our inventory. I spent those years in reporting, data pipelines and troubleshooting, working alongside data engineering.
So the auction your ads run through is the same one I used to sit on the other end of. I know how it's built, where the money goes, and which parts of it are designed to spend more of your budget than you meant to.
I helped run it. That meant inventory, staffing, the morning bake, whoever called out, whatever broke that day. I also handled the marketing and the social, including the opening.
Here's the part that stuck with me. I knew exactly what needed doing on the marketing side. I had the background for it. Most weeks I still couldn't get to it, because I was busy running the actual business.
That's the whole reason this exists. Owners don't neglect their advertising because they don't care about it. They neglect it because the day fills up and there's nothing left at the end of it.
I've spent the past year inside a Hampton Roads HVAC and plumbing account. Search terms read by hand, negative lists, keyword structure, tracking that tells the truth. The unglamorous part, which is also the part that decides whether the money works.
You get me on the phone. If something's wrong in your account, I'm the one who finds it, not a coordinator forwarding your email somewhere else.
If I run your ads, I'm not running your competitor's. Most agencies take both and don't bring it up.
No long contract. If it isn't working you should be able to leave, and I'd rather hear why than find out later.
What happened, what it cost, what I changed, what I'd do next. Not forty slides and not a dashboard you open once.
All verifiable. Certificate IDs check out against Google's Skillshop directory.


Send it over, or just tell me what you're running and I'll tell you what I think.